Are you about starting a frozen yogurt business? If YES, here is a complete sample frozen yogurt business plan template & feasibility study you can use for FREE.
A Sample Frozen Yogurt Business Plan Template
1. Industry Overview
The Frozen Yogurt Stores and Ice Cream industry has come a long way and it is still evolving with loads of ice cream and yogurt makers bringing in creativity in terms of flavors and packaging into the industry.
Ice creams and yogurts have been around for many years (since the invention of fridges and deep freezers and can be found in various flavors in all the countries of the world including Iceland and countries in the Polar Regions.
Yogurts and Ice creams are generally consumed by almost everybody in our planet as such, anyone who chose to establish a frozen yogurt business in any part of the world especially in tropical regions or countries in the equator is sure going to get good returns on his or her investment as long as they are doing the right thing when it comes to setting up a business and effectively running the business.
Close watcher of the Frozen Yogurt and Ice cream industry can categorically state that the industry experienced rapid growth from 2010 to 2015. Of course the growth is facilitated by consumers’ increasing health consciousness and the introduction of tart-flavored frozen yogurt.
Going forward, health concerns and the expected change in consumption patterns will continue to drive industry growth from 2015 to 2022.
It is on record that many players in the Frozen Yogurt Stores industry were able to successfully beat the economic downturn and grow strongly over the last five years, as tart frozen yogurt became one of America’s favorite frozen desserts.
The tart variety of yogurt, which to some extent has sour taste similar to that of traditional Greek-style yogurts, has been popular since Pinkberry introduced the flavor into the market in 2005.
No doubt, the increasing popularity of the dessert has enabled the speedy franchise growth of well-known brands in the industry like Yogurtland, Red Mango and Menchie’s, which has made this industry one of the foodservice sector’s biggest success stories of the past decade.
The frozen yogurt and ice cream industry has remained resilient even as other food segments waned during recession period
Statistics has it that there are roughly three hundred and sixty one (361) standard registered and licensed frozen yogurt store businesses in the United States and they can be found in all states, in major cities and remote rural areas in the U.S.
The industry is responsible for employing about 17,608 people. The industry is known to rake in about $2 Billion annually with a growth rate of 18.2 percent.
If you are contemplating starting your own frozen yogurt business in the united states, you should ensure that you carry out a thorough market survey and feasibility studies. States in the southern region in the United States such as Texas and Illinois et al can be ideal for a frozen yogurt business simply because of the climatic condition / weather there.
If you get some key factors wrong before starting your own frozen yogurt business, then you are likely going to struggle to stay afloat.
2. Executive Summary
Pleasant Taste Frozen Yogurt Stores® is a leading frozen yogurt store business that will be based in Dallas – Texas, USA that covers a wide range of clients both domestic and corporate clients.
We are a unique frozen yogurt brand because we do not just sell different flavors of frozen yogurts et al but we will also sell our franchise and offer consultancy services in line with our area of business.
Pleasant Taste Frozen Yogurt Stores® is established by the awarding winning food nutritionist – Dr. Fiona Quest who has B.Sc.in Food Science Technology and a Master’s Degree in Business Administration (MBA).
She has a robust experience in the food and confectioneries business having worked both in the public sector and the private sector prior to starting her own business – Pleasant Taste Frozen Yogurt Stores® in Dallas – Texas.
Because of our corporate business goal of becoming the top 3 frozen yogurt store in the United States of America, we are willing to go the extra mile to invest in some of the finest professionals we can find and also we have set plans in place to acquire the best of equipment when it comes to setting up a standard frozen yogurt plant.
Our cold – rooms are customized to fit into the kind of ideas we have of how a first class frozen yogurt store business should look like. When it comes to hygiene, we have put plans, process and structures in place that will ensure that we are always at the top of game when it comes to that.
We have been able to secure permits from all relevant departments in Texas. Pleasant Taste Frozen Yogurt Stores® is set to redefine how frozen yogurt store business should be run, not just in Dallas – Texas, but also in the whole of the United States of America.
Which is why we have put plans in place for continuous training of all our staff at regular interval and also liaising with stakeholder in the industry to contribute our quotas in the way frozen yogurt and ice cream making equipment should be designed and fabricated to meet the ever changing demand of the industry.
No doubt the demand for frozen yogurts and ice creams et al is not going to plummet any time soon, which is why we have put plans in place to continue to explore all available market around the cities where our frozen yogurt stores are going to be located and ensure that we create a wide range of distribution channels via franchising. With that, we know that we will be able to maximize profits in our business.
Our strongest selling point at Pleasant Taste Frozen Yogurt Stores® is the unique taste of the different flavors of frozen yogurts that we sell. There is hardly any customer that will taste any of our products who would not want to come back and make more purchase – we take delight in welcoming repeated customers over and over again.
Pleasant Taste Frozen Yogurt Stores® will at all time demonstrates her commitment to sustainability, both individually and as a firm, by actively participating in our communities and integrating sustainable business practices wherever possible.
We will ensure that we hold ourselves accountable to the highest standards by meeting our client’s needs precisely and completely. We will cultivate a working environment that provides a human, sustainable approach to earning a living, and living in our world, for our partners, employees and for our clients.
Our plan is to position the business to become the leading brand in the frozen yogurt store industry in the whole of Texas, and also to be amongst the top 3 frozen yogurt brand in the United States of America within the first 10 years of starting our business.
This might look too tall a dream but we are optimistic that this will surely come to pass because we have done our research and feasibility studies and we are enthusiastic and confident that Dallas – Texas is the right place to launch this type of business before spreading to other cities all across The United States.
3. Our Products and Services
At Pleasant Taste Frozen Yogurt Stores® we deal in all forms and flavors frozen yogurts, we are an establishments that primarily prepare, serve / sell frozen yogurt and other frozen yogurt-based items, as well as toppings. As part our strategy to create multiple sources of income in line with our core business concept, we will run a consultancy service and trainings.
Our intention of starting Pleasant Taste Frozen Yogurt Stores® is to make profits from the industry and we will do all that is permitted by the law in the US to achieve our aim and ambition. Here are some of our products and services;
- Selling traditional frozen yogurt
- Selling tart frozen yogurt
- Selling smoothies made from frozen yogurt
- Selling yogurt parfaits
- Selling toppings and other yogurt-related food items
- Consultancy Services
- Trainings
4. Our Mission and Vision Statement
- To be amongst the top 3 leading frozen yogurt companies in the United States of America before our 10th anniversary.
- To build a frozen yogurt business that will meet the needs of all our customers and potential customers in the region / cities where we have our outlets and to sell franchise all across the United States of America and Canada.
Our Business Structure
As part of our plan to build a top flight Frozen Yogurt Company in Dallas – Texas, we have perfected plans to get it right from the onset which is why we are going the extra mile to ensure that we have competent employees to occupy all the available positions in our company.
The picture of the kind of frozen yogurt stores business we intend building and the goals we want to achieve is what informed the amount we are ready to pay for the best hands available in the frozen yogurt stores industry as long as they are willing and ready to work with us to achieve our business goals and objectives.
Below is the business structure that we will build Pleasant Taste Frozen Yogurt Stores®;
- Chief Executive Officer
- Plant Manager
- Food Technologist
- Human Resources and Admin Manager
- Sales and Marketing Officer
- Accountants / Cashiers
- Casual Workers
- Drivers / Distributors
- Customer Service Executives
- Cleaners
5. Job Roles and Responsibilities
Chief Executive Officer – CEO (Owner):
- Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
- Creating, communicating, and implementing the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
- Responsible for fixing prices and signing business deals
- Responsible for providing direction for the business
- Creating, communicating, and implementing the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
- Responsible for signing checks and documents on behalf of the company
- Evaluates the success of the organization
Plant Manager
- Responsible for overseeing the smooth running of the distillery plant
- Part of the team that determines the quantity of drinks that are to be produced
- Map out strategy that will lead to efficiency amongst workers in the plant
- Responsible for training, evaluation and assessment of plant workers
- Ensures that the steady flow of both raw materials to the plant and easy flow of finished products through wholesale distributors to the market
- Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs.
- Ensures that the plant meets the expected safety and health standard at all times.
Human Resources and Admin Manager
- Responsible for overseeing the smooth running of HR and administrative tasks for the organization
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Defining job positions for recruitment and managing interviewing process
- Carrying out staff induction for new team members
- Responsible for training, evaluation and assessment of employees
- Oversee the smooth running of the daily office and factory activities.
Food Technologist
- Responsible for the production of all the flavors of yogurts produced by the company
- Ensures that the organization follows due process as it applies to the nature of business we are into
- Serve as the quality assurance officer of the organization
Sales and Marketing Manager
- Manage external research and coordinate all the internal sources of information to retain the organizations’ best customers and attract new ones
- Model demographic information and analyze the volumes of transactional data generated by customer purchases
- Identify, prioritize, and reach out to new partners, and business opportunities et al
- Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
- Develop, execute and evaluate new plans for expanding increase sales
- Document all customer contact and information
- Represent the company in strategic meetings
- Help increase sales and growth for the company
Factory Workers
- Responsible for carrying out all casual or unskilled jobs in the plants
- Responsible for operating sealing and packaging machines
- Handles any other dusty as assigned by the plant manager
Accountant / Cashier
- Responsible for preparing financial reports, budgets, and financial statements for the organization
- Provides managements with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
- Responsible for financial forecasting and risks analysis.
- Performs cash management, general ledger accounting, and financial reporting
- Responsible for developing and managing financial systems and policies
- Responsible for administering payrolls
- Ensuring compliance with taxation legislation
- Handles all financial transactions for the organization
- Serves as internal auditor for the organization
Distribution Van Drivers:
- Delivers customer’s orders promptly
- Runs errand for the organization
- Any other duty as assigned by the sales and marketing executive and plant manager
Client Service Executive
- Ensures that all contacts with customer (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
- Through interaction with customers on the phone, uses every opportunity to build client’s interest in the company’s products and services
- Manages administrative duties assigned by the store manager in an effective and timely manner
- Consistently stays abreast of any new information on Pappy J & Sons Liquor Store products, promotional campaigns etc. to ensure accurate and helpful information is supplied to students when they make enquiries
Cleaners:
- Responsible for cleaning the store facility at all times
- Ensure that toiletries and supplies don’t run out of stock
- Cleans both the interior and exterior of the store facility
- Any other duty as assigned by the restaurant managers
6. SWOT Analysis
Because of our drive for excellence when it comes to running a frozen yogurt stores business, we were able to engage some of the finest business consultants in Dallas – Texas to look through our business concept and together we were able to critically examine the prospect of the business and to access ourselves to be sure we have what it takes to run a standard frozen yogurt company that can compete favorably in the frozen yogurt stores industry.
In view of that, we were able to take stock of our strengths, our weakness, our opportunities and also the threats that we are likely going to be exposed to in Dallas – Texas and even in the United States of America as a whole. Here is a of what we got from the critically conducted SWOT Analysis for Pleasant Taste Frozen Yogurt Stores®;
- Strength:
Our strength lies in the fact that we have a wide range of frozen yogurt flavors that can meet the needs of a wide range of customers. We have state of the art facility and equipment that has positioned us to meet the demand of products even if the demand tripled over night or if we have a massive order to meet and emergency need.
Another factor that counts to our advantage is the background of our Chief Executive Office; she has a robust experience in the industry and also a pretty good academic qualification to match the experience acquired which has placed her amongst the top flight professionals in the United States of America.
We are not ignoring the fact that offering consultancy services and running a standard and accredited training center is definitely going to count as a positive for us.
- Weakness:
The fact that we are setting up a frozen yogurt business in a city with other frozen yogurt plants might likely pose a challenge for us in breaking into the already saturated market in Dallas – Texas. In essence our chosen location might be our weakness.
But nevertheless, we have plans to launch out with a big bang. We know with that, we will be able to create a positive impression and we have a proper handle when it comes to building on already gather momentum.
- Opportunities:
The opportunities available to us are unlimited. Loads of people consume frozen yogurts on a daily basis and all what we are going to do to push our products to them is already perfected. There are also loads of people who would want to learn how to produce frozen yogurt and they will readily find our government approved frozen yogurt and ice cream highly ideal for them to fulfill that goal.
- Threat:
The threat that is likely going to confront us is the fact that we are competing with already established frozen yogurt stores in Dallas – Texas and also there are other entrepreneurs who are likely going to launch similar business within the location of our business.
Of course, they will compete with us in winning over the available market. Another threat that we are likely going to face, is unfavorable government policies and of course economic downturn. Usually economic downturn affects purchasing / spending powers.
7. MARKET ANALYSIS
- Market Trends
When it comes to frozen yogurt and ice cream et al, everyone will quite agree that the market trend changes from time to time. Frozen yogurt stores are seriously researching and creating flavors and varieties that will keep them afloat in business.
Any frozen yogurt store owner who wants to remain relevant in the scheme of things in the industry must be willing to explore the ‘frozen yogurt world’; he or she must be able to come up with a product that taste unique from what is available in the market.
Another trend is that some frozen yogurt stores have gone beyond only selling their products in their stores to taking it out to people in parks, sport centers and public places through vans and mobile food trucks. Some frozen yogurt stores have even gone ahead to start retailing their products to the public through vending machines; it is one of the strategies that is helping them gain a huge market share.
8. Our Target Market
When it comes to frozen yogurt, there is indeed a wide range of available customers. In essence, our target market can’t be restricted to just a group of people, but all those who love frozen yogurts and those who would want to try it out.
In view of that, we have conducted our market research and we have ideas of what our target market would be expecting from us. We are in business to engage in wholesale distribution and to retail a wide range of frozen yogurt flavors to the following groups of people;
- Households
- Children
- Corporate Executives
- Government Officials
- Business People
- Celebrities
- Military Men and Women
- Sports Men and Women
- Students
- Tourists
- Everyone who resides in our target locations.
Our Competitive Advantage
Our aim of starting a frozen yogurt store business is to build a business that can grow within the first 10 years of establishing the business to be listed amongst the top 3 frozen yogurt stores in the United States of America. With that in mind, we have been able to come up with competitive strategies that will help us compete favorably in the industry.
We are going to be one of the very few frozen yogurt stores in Dallas – Texas with vending machines in various locations in the city.
Another competitive advantage that we have is the vast experience of our management team, we have people on board who are highly experienced and understands how to grow business from the scratch to becoming a national phenomenon.
So also the wide varieties of frozen yogurt flavors et al that we produce, our large national distribution network and of course our excellent customer service culture will definitely count as a strong strength for the business. One thing is certain, we will ensure that we open our outlets in various cities in the United States of America and also sell our franchise. With that our brand will be well communicated and accepted nationally.
9. SALES AND MARKETING STRATEGY
- Sources of Income
Pleasant Taste Frozen Yogurt Stores® is established with the aim of maximizing profits in the frozen yogurt stores industry in the United States of America and we are going to go all the way to ensure that we do all it takes to sell a wide range of frozen yogurt flavors to a wide range of customers.
Pleasant Taste Frozen Yogurt Stores® will generate income by selling the following products;
- Selling traditional frozen yogurt
- Selling tart frozen yogurt
- Selling smoothies made from frozen yogurt
- Selling yogurt parfaits
- Selling toppings and other yogurt-related food items
- Consultancy Services
- Trainings
10. Sales Forecast
It is important to state that our sales forecast is based on the data gathered during our feasibility studies, market survey and also some of the assumptions readily available on the field. Below are the sales projections that we were able to come up with for the first three years of operations;
- First Year-: $150,000
- Second Year-: $450,000
- Third Year-: $800,000
N.B: This projection is done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and the arrival of a competitor in same location as ours within the period stated above. Please note that the above projection might be lower and at the same time it might be higher.
- Marketing Strategy and Sales Strategy
Before choosing a location to launch Pleasant Taste Frozen Yogurt Stores® and also the kind of frozen yogurt flavors to produce, we conduct a thorough market survey and feasibility studies in order for us to be able to be able to penetrate the available market in the cities where we intend positioning our business.
We have detailed information and data that we were able to utilize to structure our business to attract the numbers of customers we want to attract per time and also for our products to favorable compete with other leading frozen yogurt brands in Dallas – Texas and the whole of the United States of America.
We hired experts who have good understanding of the frozen yogurt stores industry to help us develop marketing strategies that will help us achieve our business goal of winning a larger percentage of the available market in Dallas – Texas and throughout the United States of America.
In other to continue to be in business and grow, we must continue to sell our products to the available market which is why we will go all out to empower or sales and marketing team to deliver our corporate sales goals.
In summary, Pleasant Taste Frozen Yogurt Stores® will adopt the following sales and marketing approach to sell our wide range of frozen yogurt flavors;
- Introduce our frozen yogurt brand by sending introductory letters to residence, merchants and other stakeholders both in Dallas – Texas and in other cities in the United States of America
- Open our frozen yogurt plant with a party so as to capture the attention of residence who are our first targets
- Engage in road show in targeted communities from time to time to sell our products
- Advertise our products in community based newspapers, local TV and radio stations
- List our business and products on yellow pages ads (local directories)
- Leverage on the internet to promote our frozen yogurt brands
- Engage in direct marketing and sales
- Encourage the use of Word of mouth marketing (referrals)
11. Publicity and Advertising Strategy
Despite the fact that our frozen yogurt plant is a standard one with a wide range of flavors and products that can favorably compete with other leading brands in the United States, we will still go ahead to intensify publicity for all our products and brand. We are going to explore all available means to promote Pleasant Taste Frozen Yogurt Stores®.
Pleasant Taste Frozen Yogurt Stores® has a long term plan of opening outlets in various locations all around the United States of America and also to sell our franchise which is why we will deliberately build our brand to be well accepted in Dallas – Texas before venturing out to other cities in the United States of America.
As a matter of fact, our publicity and advertising strategy is not solely for selling our products but to also effectively communicate our brand. Here are the platforms we intend leveraging on to promote and advertise Pleasant Taste Frozen Yogurt Stores®;
- Place adverts on both print (community based newspapers and magazines) and electronic media platforms
- Sponsor relevant community programs
- Leverage on the internet and social media platforms like; Instagram, Facebook , twitter, et al to promote our brand
- Install our BillBoards on strategic locations all around major cities in the United States of America
- Engage in road show from time to time in targeted communities
- Distribute our fliers and handbills in target areas
- Position our Flexi Banners at strategic positions in the location where we intend getting customers to start patronizing our products.
- Ensure that all our staff members wear our customized clothes, and all our official cars and distribution vans are customized and well branded.
12. Our Pricing Strategy
When it comes to pricing for products such as frozen yogurts, there are no hard and fast rules, the prices depends on the size and packaging. Generally, the prize for frozen yogurts and similar products like ice cream and confectioneries are affordable hence there is no need to employ any detailed strategies when it comes to pricing.
In view of that, our prices will conform to what is obtainable in the industry but will ensure that within the first 6 to 12 months our products are sold a little bit below the average prices of various frozen yogurt brands in the United States of America.
We have put in place business strategies that will help us run on low profits for a period of 6 months; it is a way of encouraging people to buy into our brands.
- Payment Options
At Pleasant Taste Frozen Yogurt Stores®, our payment policy is all inclusive because we are quite aware that different people prefer different payment options as it suits them. Here are the payment options that will be available in every of our outlets;
- Payment by cash
- Payment via Point of Sale (POS) Machine
- Payment via online bank transfer (online payment portal)
- Payment via Mobile money
In view of the above, we have chosen banking platforms that will help us achieve our payment plans without any itches.
13. Startup Expenditure (Budget)
When it comes to starting a standard frozen yogurt plant / cold – room, one is expected to spend the bulk of the start – up capital on building the plant / cold – room. Aside from that, you are not expected to spend much except for purchasing distribution vans, paying of your employees and utility bills.
This is the key areas where we will spend our start – up capital;
- The Total Fee for Registering the Business in Texas – $750.
- Legal expenses for obtaining licenses and permits as well as the accounting services (software, P.O.S machines and other software) – $1,300.
- Marketing promotion expenses for the grand opening of Pleasant Taste Frozen Yogurt Stores® in the amount of $3,500 and as well as flyer printing (2,000 flyers at $0.04 per copy) for the total amount of – $3,580.
- Cost for hiring Business Consultant – $2,500.
- Insurance (general liability, workers’ compensation and property casualty) coverage at a total premium – $2,400.
- Cost for payment of rent for 12 month at $1.76 per square feet in the total amount of $105,600.
- Cost for construction of a standard cold – room – $100,000.
- Other start-up expenses including stationery ($500) and phone and utility deposits ($2,500).
- Operational cost for the first 3 months (salaries of employees, payments of bills et al) – $100,000
- The cost for Start-up inventory (raw materials and packaging materials et al) – $80,000
- Storage hardware (bins, rack, shelves, food case) – $3,720
- The cost for counter area equipment (counter top, sink, ice machine, etc.) – $9,500
- Cost for yogurt making equipment – $20,000
- Cost for store equipment (cash register, security, ventilation, signage) – $13,750
- Cost of purchase of distribution vans – $50,000
- The cost for the purchase of furniture and gadgets (Computers, Printers, Telephone, TVs, Sound System, tables and chairs et al) – $4,000.
- The cost of Launching a Website – $600
- The cost for our opening party – $10,000
- Miscellaneous – $10,000
We would need an estimate of $500,000 to successfully set up our frozen yogurt business in Dallas – Texas. Please note that this amount includes the salaries of all the staff for the first 3 month of operation.
Generating Funding / Startup Capital for Pleasant Taste Frozen Yogurt Stores®
Pleasant Taste Frozen Yogurt Stores® is a family business that is owned and financed by Dr. Fiona Quest and Family. We do not intend to welcome any external business partner which is why we have decided to restrict the sourcing of the start – up capital to 3 major sources.
These are the areas we intend generating our start – up capital;
- Generate part of the start – up capital from personal savings and sell of stocks
- Source for soft loans from family members and friends
- Apply for loan from my Bank
N.B: We have been able to generate about $100,000 (Personal savings $80,000 and soft loan from family members $20,000) and we are at the final stages of obtaining a loan facility of $400,000 from our bank. All the papers and document have been signed and submitted, the loan has been approved and any moment from now our account will be credited with the amount.
14. Sustainability and Expansion Strategy
The future of a business lies in the numbers of loyal customers that they have the capacity and competence of the employees, their investment strategy and the business structure. If any of these factors is missing from a business (company), then it won’t be too long before the business close shop.
Pleasant Taste Frozen Yogurt Stores® will ensure that all the factors listed above are reinforced on a regular basis, we will continue to improvise with our products, come up with pleasant and acceptable flavors and also we will engage in continuous capacity building of our workforce.
As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of five years or more.
We will make sure that the right foundation, structures and processes are put in place to ensure that staff welfare is well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and retraining of our workforce is at the top burner.
Check List / Milestone
- Business Name Availability Check:>Completed
- Business Registration: Completed
- Opening of Corporate Bank Accounts: Completed
- Securing Point of Sales (POS) Machines: Completed
- Opening Mobile Money Accounts: Completed
- Opening Online Payment Platforms: Completed
- Application and Obtaining Tax Payer’s ID: In Progress
- Application for business license and permit: Completed
- Purchase of Insurance for the Business: Completed
- Leasing of facility and construction of standard cold – room: In Progress
- Conducting Feasibility Studies: Completed
- Generating capital from family members: Completed
- Applications for Loan from the bank: In Progress
- Writing of Business Plan: Completed
- Drafting of Employee’s Handbook: Completed
- Drafting of Contract Documents and other relevant Legal Documents: In Progress
- Design of The Company’s Logo: Completed
- Graphic Designs and Printing of Packaging Marketing / Promotional Materials: In Progress
- Recruitment of employees: In Progress
- Purchase of the Needed furniture, racks, shelves, computers, electronic appliances, office appliances and CCTV: In progress
- Creating Official Website for the Company: In Progress
- Creating Awareness for the business both online and around the community: In Progress
- Health and Safety and Fire Safety Arrangement (License): Secured
- Opening party / launching party planning: In Progress
- Establishing business relationship with vendors – wholesale suppliers / merchants: In Progress
- Purchase of delivery vans: Completed