Do you want to start a call center business by buying a franchise? If YES, here are 3 best virtual call center franchise opportunities for sale and their cost.

A call center is a centralized office facility that is used for the purpose of receiving or transmitting a large volume of request by telephone; it could be an inbound call center, outbound call center or both. An inbound call center handles incoming calls from clients while an outbound call center is all about making calls to clients for the purpose of marketing their products or services or to pass information to people via telephone.

The services of outbound call centers revolve around telemarketing, solicitation of charitable or political donations, debt collection and market research.

The Telemarketing and Call Center industry is indeed witnessing a steady growth over the years especially in countries like the United States, China, India, Philippines and even in the United Kingdom. Players in this industry usually prefer to build their call centers in places where they can maximize profits; countries like India, China and The Philippines readily comes to mind

One good thing about starting a call center agency business is that even if you decide to start it in the United States of America, your market will not be restricted to businesses in the U.S.; the world will be your target market. So, if you truly want to start a call center via buying a franchise, here are some of the best call center franchises you can buy in the United States of America.

3 Best Virtual Call Center Franchise Opportunities for Sale and Their Cost

  1. Specialty Answering Service

Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS’ friendly virtual receptionists and customized call handling, create an outstanding virtual office experience. There are thousands of small businesses already using this service.

When you open a franchise, you automatically benefit from patrons who know and love a particular product. Their call center specialists will work diligently to promote your brand and keep customer care running smoothly. You can actually take advantage of their 2-week free trial and find out how SAS can put you on the fast track to success. Specialty is the top call center for franchises, delivering a unified company image at a price you can afford.

If you are interested in buying the franchise of Specialty Answering Service, you can contact them via their website for more details on their franchise fees and other info.

  1. 1-888-GO-ANSWER

When you own and operate a franchise, it’s a communications machine. You have to communicate with employees, customers, supervisors, contractors—the list goes on and on. Chances are that you simply can’t put in the time to be available on every shift.

That’s where 1-888-GO-ANSWER! comes in. 1-888-GO-ANSWER 24/7 communication centers can help your franchise run smoothly and stay 100% responsive to each challenge and opportunity that comes your way.

Whether you need to set appointments with contractors or want to follow-up with employees to ensure that a shift is covered, an arrangement with 1-888-GO-ANSWER! can serve as your central hub for all your corporate communications. You don’t always have to be physically present at your franchise, especially if you own multiple franchises—you simply have to enlist the help of a contact center that takes the time to understand your processes.

From SMS and email alerts to appointment settings, 1-888-GO-ANSWER! can offer the services that keep you in the loop with everything going on at your franchise, day or night. 5,000 Businesses in North America rely on 1-888-GO-ANSWER! for their outsourced contact center needs and if you are interested, you can contact them via their website for more details on their franchise.

  1. Norbell Limited

Norbell Limited is a Canadian Call Center Solution company founded in 1998 as a provider of Call Center Total Solution and related telecommunications services. They offer a complete and innovative suite of Call Center products, services, technologies, management programs and computer/telephony integration.

Their service portfolio delivers to customers worldwide a selection of call center packages with exceptional quality and service, at affordable and competitive prices. Norbell’s in-depth understanding of the business and technology issues enable them to provide their customers with unique solutions to leverage existing corporate information databases and enhance the management of customer relationships.

Norbell’s extensive experience in the Telecommunications and Network industry ensures that its solutions are always the best. Its success is achieved through telecommunications expertise, consulting; program and project management; design, planning, engineering; implementation and commissioning.

Norbell’s global strategic alliances are key in the delivery of international business opportunities and projects. The alliances provide Norbell with the ability to provide end-to-end call center solutions with innovative products and technologies at very attractive prices.

If you are interested in buying this franchise, you can contact them via their website for more details on their franchise.