ATM cameras, just like most ordinary cameras, record everything that is happening in front of it during ATM transactions. Then all recorded photos or videos are stored on the ATM, so bank employees are expected to have physical access to ATMs to get this information. In a case of dispute, they have to go to the ATM, copy the files and bring them to the security office.
ATMs or automated teller machines are electronic machines that are often found outside banks or near a good number of shops and convenience stores. Note that these machines offer a great and unique service to the public by letting them withdraw money from their bank account by simply scanning their credit card as well as type in a previously chosen security code.
A good number of ATM machines use two kinds of cameras. The first camera remains the obvious one that is set up on top or very close to the ATM machine. The second camera tends to be hidden inside the ATM machine itself to allow it to capture the facial features of the customer.
The obvious camera can help in discouraging any type of crime or suspicious activity near the ATM Machine. Coupled with that, it also helps the viewer to see what is happening around the ATM machine and will present the bigger picture in a better view compared to the small hidden camera.
However, the second and hidden camera will do a wonderful job of noting potential hackers and thieves who are eager to break into the machine or try to force others into giving them their money using the ATM machine. Although these two cameras see to different needs, their combined footage tells a more definite and complete story, and also makes investigations a little easier and smoother.
Basic Functions of ATM Cameras
ATM machines are now fitted with CCTV cameras, offering banks the means to monitor footage and attempt to prosecute criminals. However, you have to understand that this security solution does not really prevent crime but it offers a whole lot of functions, and they include;
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Real-Time Response To Attacks
ATM surveillance systems in this modern era can easily report events and incidents in real time. For instance, if attackers try to force a terminal, the bank’s security service receives an alarm notification and event footage and can respond ASAP. However, special alarm sensors will have to be installed on the ATM to realize this function.
Also, note that the system can be configured so that the alarm notifications come to a mobile phone. Additionally, you can set a scenario when any unlawful impact on an ATM occurs. Have it in mind that the scenario could close the doors to the space where the cash machine is located, send a signal to the police, and turn off the terminal.
Once anyone covers the ATM security cameras or a hidden camera, the video surveillance system sends a notification to the bank’s security service, and the officer on duty can turn off the ATM, and criminals will not be able to take away critical information or install any malware on the ATM computer.
Owing to these, modern video surveillance systems in ATMs are able to safeguard both from physical and a range of logical attacks. Various ATM anti-skimming devices and anti-skimming technologies like white noise generators can be installed as additional ATM skimming prevention tools. These tools stop data transmission from the magnetic stripe and card readers to the attackers.
Face Detection And Recognition
ATM cameras are known to provide a face detection function. If the face is not detected, the ATM might not cash out and this reduces the risk of some fraudulent actions.
According to experts, face recognition is the next step in modern video surveillance solutions. It can be leveraged as a factor or as a full-fledged way of authorization of ATM users, service personnel, and CIT officers. Also note that it links the user’s face with their transaction, so banks can locate all transactions in which certain individuals were involved.
Access To Photo And Video Of Transactions
The primary function of ATM cameras is to collect and record photos and videos from the atm and store them on a server. Note that the bank can then easily search for the required information about any transaction by various parameters (card number, transaction date, event, or alarm).
The system collects information from all devices of the terminal network, so you can search through your entire ATM fleet. According to experts, this reduces the response time to disputes and requires less effort from the bank to resolve them. In addition, Card details are masked according to PCI Data Security Standard to ensure a high level of personal data security. Only authorized users can access them.
In this modern age, ATM cameras record just like traditional CCTVS and when it comes to ATMs, video can help extensively. Firstly, it can help settle customer disputes when its claimed cash wasn’t dispensed. In addition, footage gotten from the video recordings can be cross-transferred with other data to settle wider criminal cases.
For instance, if an ATM was manhandled and a criminal obtained an individual’s bank details and used them fraudulently, CCTVs from banks and shops where the account had been used could be cross-transferred with the ATM footage to find the criminal.
ATM security has turned into an industry in and of itself. Note that ATM transactions are quick and convenient, but the machines and the areas surrounding them can be susceptible to criminal activity if not properly protected. Have it in mind that the use of video surveillance, especially new IP-based security cameras can help to ensure that ATM transactions are safe.