If you own a business and are thinking of ways to cut cost, then you might want to consider outsourcing some of your jobs to places where you can be sure of cutting the cost of running your own business. It is a fact that you can get cheaper labourers in countries like India, China and Philippines compared to what you might readily get in the United States.
It is a fact that most of the large corporations in the United States prefer to outsource their service based businesses and even software design and development projects to places like India, China and even the Philippines simply because the government laws and taxation favors them and also these countries can boast of young talented and competent workforce that can deliver excellent services and products at cheaper rates compare to what their counterpart in the US will demand for.
The good thing about outsourcing your jobs to India, China or even the Philippines is that most of the organizations bidding for outsourcing jobs from the US for instance, have standard facilities that can deliver world class services and products, plus the fact that you are relieved of the burden of the responsibilities (cost) such as Recruitment and trainings, transportation, medicals, facility management and maintenance, bonuses. All that is required of you would be to pay the agreed fee required to get your job done, whilst you can concentrate on other things.
Even though some economists in the US are against jobs being outsourced, they cannot deny the fact that when US companies outsource their jobs to countries like China, India, or even the Philippines, it enables them reduce the cost of production of their goods and give them the advantage to compete in the global market. Top amongst the jobs that are outsourced to countries like China, India and the Philippines are Call Centre Jobs, Software Development, Clothes and Shoes manufacturing, et al.
If you are looking for ways to outsource some of your jobs to countries like India, China, or the Philippines, then you should consider the following points;
How to Outsource your Business Process to India, China or Philippines
1. Define the Services and Products That You Want to Outsource
The fact that outsourcing ensures that you cut cost on production and running your business doesn’t mean that you can outsource all forms of jobs to any other country. There are some types of jobs you can outsource, and there are yet some kinds that cannot.
If your job is the type that doesn’t require your workers to interface with your client physically, such as; Call Centre Jobs or even product manufacturing, then you can consider outsourcing the jobs. Therefore, the first thing you are expected to do is to define the services and products you intend outsourcing before going into the details and intricacies of outsourcing.
2. Undertake a Market Survey
For you to successfully outsource your jobs to other countries, you must ensure you conduct your feasibility studies to ensure that you get it right. The truth is that is you carry out diligent feasibility studies; you would be able to compare a lot of indices, and then with the report and result you get, you are able to do your comparison to know if it may be profitable to outsource your job and to know the country that might be the most suitable for the nature of the goods and services you want to outsource.
For instance; some companies prefer outsourcing their call centre jobs to the Philippines as against India or China because the accent you get from Philippines workforce is clearer than that of both India and China.
3. Welcome Proposals from as many Companies as Possible
The best way to get good and cheaper deals is to advertise and demand for outsourcing companies from India, China, and the Philippines to bid on your jobs. Be sure to get lots of proposals. When you welcome loads of proposals, it gives you the advantage to explore your options and you are be able to make good choice.
4. Compare and Screen Your Options
The next thing to do when you have received proposals from various companies of China, India, and Philippines is to inaugurate a competent committee that would help you compare and screen the proposals. After the screening has been done, then you may invite the top 5 contenders to come do a presentation before you eventually make your final choice. This is so that you settle for the very best bidder.
5. Inspect the Facility to Be Used for Your Job
After you must have accessed all your options from the presentations they have done, you should ensure you travel down to the country in question to inspect the facility intended for the use of the job. Be sure that this is carried out before signing any deal. Aside from inspecting the facilities, you should also get first hand information on laws and regulations guiding the running of your kind of business in the country. You can get such information by visiting the required government agency to request for it.
6. Train the Key Front line Workforce (Train the Trainers)
Even if you might not be required to train the entire workforce, it is very important that you take the responsibility to train the key front line workforce. You should be able to instill in then the culture of your company. It is important you also focus on training them so that they can in turn train other people that will be working on your outsource job.
7. Establish a Channel for Continuous Updates and Communication
Another important factor that you must put in place to ensure smooth working relationship with the company you outsource your job to is to ensure that you establish a channel for continuous updates and communication. At least for the first phase of your dealing with the company you outsourced you job to, you must ensure that you monitor the activities of the company daily. You might have to do this for at least a period of 6 months before you are able ascertain whether that they can meet up with your standard and expectations. You can do this via email, Webcast, Conference calls, et al.
These are some of the basic steps you should consider before outsourcing your jobs to countries like India, China, or the Philippines. Adhering to all these steps means that you are headed in the right direction.