Do you want to start a tech support company from scratch? Or you need a sample tech support business plan template? If YES, then i advice you read on.
Starting a tech support company is one cool way of making good cash if you are trained and experienced in the Information technology industry. This type of business requires minimal capital to set up and it is highly profitable especially if you know how to position and market your services.
A tech support company is a company that provides tech support to both smaller and larger organizations; such services includes installation and maintenance of tech gadgets (routers, computers, servers, intercoms, security et al), trouble shooting of tech gadgets, networking of systems, programming systems, training, system auditing and in some cases developing of software.
Some organization find it cheaper and convenient to outsource their Information Technology jobs to tech support companies so that they will be able to concentrate on their core business. For example, some banks find it ideal to contract their IT jobs to a third party tech support company.
If you are interested in starting your own tech support company, then the following steps will guide you to start it from the scratch and then build it to profitability within the shortest time frame;
Starting a Tech Support Company – Sample Business Plan Template
The first and perhaps the most important thing that is expected of you to do in the bid to launch your tech support company is to carry out your feasibility studies within the location that you intend launching the business. Some of the areas that you should concentrate on are the kind of tech support services needed by the industries around you, the pricing system for tech support services and how to source for clients amongst others.
One good thing about feasibility studies is that it provides first hand information on all that you would need to know about the industry or the type of business that you are about to start. In some instance, some people go back to the drawing board to re strategize after they have seen the report of their feasibility studies; especially if it will reveal to them that they are not ready to launch the business.
Once you are done with conducting your feasibility studies and you have been able to analyze the reports, then the next thing that you should do if you are certain that you are truly ready for the business is to sit back and write your business plan. Your business plan is a written document that will guide you in starting and operating your business; it is the blue print of your business. So, it is important that you pay serious attention when drafting your business plans.
3. Acquire Relevant Information Technology Skills and Certifications
Once you are certain that you are cut – out for a tech job and you have been able to successfully draft a workable business plan, then you should start executing the plans. Of course part of what your business plan should cover is skill audit and how to acquire new and highly sellable IT skills.
If you have accessed your skill set and you know the skills that you are lacking that will be highly needed for your kind of job, then you should spend time to acquire the skill. Such skill could be accounting and book keeping skills, customer service skills, presentation and training skills and even marketing skills. The bottom line is that you must be well equipped if your intention is to make it big with your tech support company.
4. Register Your Tech Company
The nature of job description for tech Support Company makes it mandatory to register the business. No corporate organization would want to do business with you once they realized that you are not legally registered with the corporate affairs commission of your country.
As a matter of fact, corporate organizations prefer paying via check to registered company as against paying into an individual account just for the sake of proper auditing. Besides it is the ethical thing to do. So ensure that you register your tech support company, open a corporate account for the company and also obtain your Tax Payer’s ID.
5. Rent an Office Space
You would need a small office space or you can even operate from your home if you are just starting out. But if your intention is to start big, then you should look for a decent office space to rent. The bottom line is that you should ensure that you stay within your budget and also operate your business from a location that people who need your services can easily access you. You can talk to a realtor around you to help get a suitable office space for your tech support company.
6. Employ Staff
Even if you intend operating your tech support company as a one man show, there will be a time when your services will be needed by different companies at the same time. So, it is important that your make provision for employing some staff; people that are competent enough to represent your company. One of the things you should consider when employing is to look out for people who possess the skills that you lack.
For example, if you are good with installations, maintenance and networking but lack the skills required to write computer programs or develop software, then you should ensure that you employ someone who has the skill. The bottom line is to employ people who compliment your skills especially if you are just starting out and you want to cut cost to the barest minimum.
There are several small businesses and large corporations who are in need of tech support services from a third party provider. So, all that is expected of you is to locate these companies and then submit a well drafted business proposal to them. You can as well advertise your business via any of the advertising platforms that best suit your budget. Lastly you must ensure that you launch a corporate website to promote your business.
There you have it; the steps to follow to successfully start your tech support company.
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