What are the benefits of having people management skills in business? How important is the idea that having people skills in the first place will get you to new heights? Well, I am going to explain to you why having good people skills can enhance your business or chosen career for the better.
“The ability to deal with people is as purchasable as a commodity as sugar or coffee and I will pay more for that ability than for any other thing under the sun.” – John D. Rockefeller
“Good leadership consists of showing average people how to do the work of superior people.” – John D. Rockefeller
A simple truth in life is that no one is ever born with the right ideas and techniques for dealing and relating with others; meaning, no one was born with people skills. Such specific skill is always developed as we interact with others. In the business world, things are different. The rule is clear; if your technical skills will get you the job, your people skills will determine the level of success you will have along the way. Building rapport is an important element of success, and as you master people skills, you will also discover the good things that come with building relationship with those around you.
“People are definitely a company’s greatest asset. It doesn’t make any difference whether the company’s product is cars or cosmetics. A company is only as good as the people it keeps.” – Mary Kay Ash
How Having People Skills Can Strengthen your Business Relationships
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The power of a smile
The basics of developing people skills starts with a smile. A simple smile reveals your confidence and sends the impression that you are comfortable with the person or people around you. This breaks any gap that initially stood between you and the others, thereby paving way for more connection. Wearing your smile is vital. If you look way too serious, you’ll be amazed how people around you can easily misjudge your words and mood, which is not healthy at all.
The power of paying attention
Another important yet underrated people skill that every living sole must learn is becoming a good listener. Listening will always be a welcome attitude towards others, bringing them close to you. So strive to listen to others with intent because it makes them feel important and appreciated. It would also help if you look them in the eye to show that you acknowledge them for who they are. If you can develop this habit, you will be surprised how people will feel light and comfortable around you. This is also an important ingredient in creating good and professional relationships within your team. You can only imagine how nothing can be ever accomplished within teams if no one listens to each other. Communication will surely fail, thus affecting productivity on the business end. Listening to what others have to say initiates communication.
“Everyone has an invisible sign hanging from their neck saying, ‘make me feel important.’ Never forget this message when working with people.” – Mary Kay Ash
Now that you have already established the art of listening and its impact on businesses and intercommunication within personnel and departments, another important people skill that creates respect as well as recognition to co-workers within the workplace is calling others by their name. Understand that calling a person by his name is a very important act of recognition that shows respect at the same time. It helps foster a good working environment that enhances team productivity. Call your co-workers or employees by their names, and you will definitely get their attention.
In conclusion, I want to briefly summarize the importance of having people skills as an entrepreneur or business owner.
“We need leaders who add value to the people and the organization they lead; who work for the benefit of others and not just for their own personal gain. Leaders who inspire and motivate, not intimidate and manipulate; who live with people to know their problems in order to solve them and who follow a moral compass that points in the right directions regardless of the trends.” – Mary Kay Ash
Six Benefits of Having People Skills in Business
“It takes character and control to be understanding and forgiving.” – Dale Carnegie
When you possess people skills, you will have maximum control over the people within your business organization; without really being autocratic.
“Effort and courage are not enough without purpose and direction.” – John F. Kennedy
“Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.” – Steve Jobs
When you possess people skills, you will unconsciously and strategically influence the lives of others within your workplace. Your suggestions and criticism will be well received because of the influence you wield.
High productivity with results
“People who are unable to motivate themselves must be content with mediocrity, no matter how impressive their other talents.” – Andrew Carnegie
It takes a great leader with people skills to create a workplace with high productivity and results; it takes a great entrepreneur with people skills to drive the workforce forward with enthusiasm. Without people skills, you won’t have the ability and know-how to inspire your team to greatness.
“Giving people self confidence is by far the most important thing that I can do because then they will act.” – Jack Welch
Synergy and Team spirit
“Teams should be able to act with the same unity of purpose and focus as a well motivated individual.” – Bill Gates
With people skills, you will have the ability to bring different people with different level of skills to work together harmoniously as a team. You will be able to foster the team spirit within your people.
“To turn really interesting ideas and fledging ideas into a company that can continue to innovate for years, it requires a lot of disciplines.” – Steve Jobs
“There is little difference in people but that little difference makes big difference. The little difference is attitude. The big difference is whether it is positive or negative.” – W. Clement Stone
With people skills, you will be able to work every day with an air of positivity; and this will automatic reflect on the attitude of your workers.
Strong customer relationships
“The most important thing in your business relationships is your reputation for honesty. If you can genuinely and sincerely fake honesty, you will be a success. Never doubt it.” – The Mafia Manager
As an entrepreneur or business owner, having good people skills boosts your chances of acquiring new customers and nurturing them in the long term; so they can do repeat business with you. It also strengthens the foundation of your relationship with your employees, an important element that businesses can never hope to survive without. So, what are the benefits of having people skills? It’s the simple things in life that gets everything going.