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Duties & Job Description of a Concession Stand Worker

Do you want to know what is required to become a concession stand worker? If YES, here is a detailed job description of a concession stand worker. Note that working the concessions can be a really daunting job, especially in-between songs at a concert or when there is a stoppage at a sports game.

Within those quick fire 10 – 15 minutes, you will see lot of customers who are hungry or just need another beer. Concession Stand Workers are known to have an abnormal schedule. Instead of our regular 9 – 5, these employees more or less work late nights and weekends.

Coupled with that, a Concession Stand Worker will have to stand on their feet the entire shift (aside from any breaks you may get). This simply means this is a challenging job, and your feet will be the first to understand and tell you that.

Nonetheless, if you are interested in becoming a Concession Stand Worker, one of the first things to consider is how much education you need. Have it in mind that choosing the right major is always a crucial step when researching how to become a Concession Stand Worker.

In addition, you may even find that experience in other jobs will help you become a Concession Stand Worker. In fact, a lot Concession Stand Worker jobs in the United States require experience in a role such as Cashier. You may also need career experience in roles such as Sales Associate or Crew Member.

Basic Function and Responsibilities of a Concession Stand Worker

  1. Ability to provide excellent guest service while working in a very fast – paced environment
  2. Serve food, beverages, or desserts to customers in a very fast – paced environment
  3. Proper cash handling including, greet and service guests at the registers, taking orders, and accepting payments, handling cash, debit and credit cards
  4. Replenish foods at serving stations
  5. Prepare food such as popcorn, hot dogs, ice cream dishes, and fountain sodas, using standard formulas or following directions.
  6. Prepare bills for food, using cash registers, calculators, or adding machines; and accept payment and make change.
  7. Scrub and polish counters, steam tables, and other equipment, and clean dishes and fountain equipment
  8. Inventory control: Assess inventory and assist in preparing product orders as necessary
  9. Stock and restock items as necessary
  10. Insure all sanitation procedures are followed relating to all local licensing regulations

Basic Requirements / Qualifications of a Concession Stand Worker

  1. Expected to be at least 18 years of age or older
  2. Prior concessions and bar experience preferred including POS systems and purchasing
  3. Expected to utilize excellent guest service skills to enhance customers experience and meet the needs of Customers with a positive attitude
  4. Must be able to multi – task and be self – motivated
  5. Expected to be able to communicate clearly and congenially with patrons about customers services, products, and programs
  6. Possesses excellent cash handling skills and knowledge of daily sales reporting
  7. Adherence to a uniform policy and grooming standards – must present a neat, professional appearance.
  8. Qualified candidate will be a mature, responsible, dependable individual who enjoys working in a fast paced environment
  9. Expected satisfactorily fulfill all training requirements
  10. Sometimes expected to obtain food handler’s license, TABC license a plus
  11. May also be needed to lift up to 50 lbs.
  12. Standing, stooping, and bending for long periods of time
  13. Must be willing to work a flexible schedule that includes nights, weekends, holidays and special events


If you want to be hired as a concession stand worker, you will need to be in good physical shape, since you will need to stand for long periods of time and need to lift large packages. Also you will have to spend a lot of time talking and greeting customers, and bringing a good customer service experience. It’s helpful if you are an outgoing, extroverted person as you will need to chat with many people every day.