Do you aspire to become a business leader like Steve Jobs? Do you want to improve your communication skills in business so as to build a strong customer relationship? If YES, i advice you read on.
There is so much to learn about communicating effectively with people than you can ever imagine. Your desire to improve your business communication skills can make you watch talk shows, listen to radio programs, join clubs dedicated to public speaking, read books on communication skill improvement, listen to ordinary conversations and so on.
When it comes to interacting with words, certain rules must be obeyed. It may look tedious but you have to realize that even though it is your mouth that is doing the talking; your brain works twice as hard to churn out what you say. I am going to show you effective strategies you can apply to improve your communication skill.
How to Improve Business Communication Skills With Effective Training
“If the customer says they are not interested, it means you are not interesting.” – Jeffrey Citomer
- What do you know?
Education is all about learning the basics. To be an effective speaker, you have to be a life time student of life. What I mean is that you have to be a learner. Educational experts acknowledge the fact that we all have limitations, but that does not mean we should not learn to keep up and share what we know.
2. How good are you at listening?
It is just as important as asking questions. Sometimes, listening to the sound of your own voice can teach you to be more confident of yourself and say things you believe in with conviction.
3. Humility should be your watch
We all make mistakes in life, and sometimes we tend to stutter, and probably mispronounce certain words. So whenever you are speaking to a group, don’t be afraid to ask if you are using the right word and if they are unsure about it, make a joke out of it. It will make everyone laugh and you can get away with it as well.
4. Make good use of your eye Contact
There is a lot to teach when it comes to fixing your attention on your audience with an eye catching gaze. It is important that you keep your focus when talking to a large group in a meeting or a gathering.
5. Kidding around sometimes
A little bit of humor can do wonders to lift the tension or boredom; especially when making a speech. That way, you will gain the attention of the crowd and they will feel that you are being practical and down to earth.
6. Try to meet and interact with people
Interaction is all about mingling with other people. Mix with people, attend events and sometimes, engage in arguments. You will learn and get a lot of ideas.
7. Practice in your closet
There are moments you sing to yourself in the shower. Listening to the sound of your own voice while you practice your speech in front of a mirror can help correct the stressed areas of your pitch. You can also work on your boldness and facial expression when practicing alone in front of a mirror.
8. Give your audience a smile
A smile says it all just like your eye contact. There is no need to frown in a meeting or gathering, unless it is a funeral. You can better express what you are saying when you smile.
9. Find a Role Model
There must be at least one or two persons in your life you love to listen to when they speak at public events. You must have fallen in love with their voice, facial expression or charisma. There is nothing wrong in making them your role model. They can be a source of inspiration to you.
10. Preparation is the key
Make the best preparation rather than just scribbling notes in a hurried panic. Prepare yourself before standing in front of a gathering to avoid loss of confidence.
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