Do you want to start an occupational health clinic? If YES, here is a sample occupational health clinic business plan template & FREE feasibility report.
It is the practice in most countries of the world to enforce the law that states that every corporate organization especially those whose workers are daily exposed to health risk, accidents and danger to have a functional in-house clinic or to subscribe to what is popularly known as occupational health clinic.
Occupational health clinics offer comprehensive medical care for those with work-related injuries, illnesses, and more. This goes to show that those in this line of business will always make good returns and interestingly this line of business is open to medical doctors and key stakeholders in the health sector.
Please note that if you have an interest in starting your own occupational health clinic business, then you would need to pay a visit to the health and medical regulatory body in your country to get all the required information.
A Sample Occupational Health Clinic Business Plan Template
1. Industry Overview
The Occupational Health and Workplace Safety Services industry provides advice and assistance to organizations and companies to assure safe and healthy working conditions for employees. Operators provide training, outreach, education and assistance in the form of worksite evaluations, hazard assessments, facility design reviews and compliance audits.
The Occupational Health and Workplace Safety Services industry has benefited from increased complexity in laws surrounding employee health and safety over the five years to 2019. Industry operators provide advice and assistance in the form of worksite evaluations, compliance audits, hazard assessments, facility-design reviews, indoor air quality evaluations and training programs.
These programs help protect the health and safety of employees in a diverse range of workplaces. In addition to rising demand from downstream customers, changes in workplace safety regulation and enforcement have bolstered the number of companies demanding industry services to avoid government penalties.
Demand from key customers is expected to increase over the five years to 2024, especially from the construction sector, which is expected to grow steadily alongside the economy. Additionally, new regulations and fines implemented by OSHA and state governments will likely propel industry revenue.
The Occupational Health and Workplace Safety Services industry is indeed a very massive industry in the U.S. Statistics has it that in the united states of America, the industry is worth $8 billion, with an estimated growth rate of 2.4 percent between 2014 and 2019.
There are about 38,892 registered and licensed Occupational Health and Workplace Safety Services businesses in the United States and they are responsible for employing about 72,238 people that comprises of doctors, nurses, pharmacists, dentist, opticians, surgeons and other health and non – health workers. It is important to state that there is no occupational health clinic with a lion share of the market in the United States.
A report published by IBISWorld shows that the Occupational Health and Workplace Safety Services industry has benefited from increased complexity in laws surrounding employee health and safety over the five years to 2019. Industry operators provide advice and assistance in the form of worksite evaluations, compliance audits, hazard assessments, facility-design reviews, indoor air quality evaluations and training programs.
These programs help protect the health and safety of employees in a diverse range of workplaces. Over the five years to 2019, industry revenue is expected to increase at an annualized rate of 2.4 percent to $7.7 billion. If you are considering starting your own occupational health clinic business in the United States, then you should try and work around the industry barriers.
The truth is that the barriers to entry in the Occupational Health and Workplace Safety Services industry are high due to the significant regulatory requirements and the experience and strength of incumbents. For example, medical licensure creates a barrier to entry in the healthcare sector.
As a matter of fact, it is absolutely compulsory for any investor who is looking towards starting an occupational health clinic to meet extensive federal, state and local laws and regulations. These regulations relate to the adequacy of medical care, equipment, personnel, operating policies and procedures.
Regulations also involve maintaining adequate records, preventing fires, setting rates and complying with building codes and environmental protection laws. These regulations make it difficult and costly for aspiring entrepreneurs to enter the industry.
Some of the factors that encourage entrepreneurs to start their own occupational health clinic business could be that the business can easily get support from the government at all levels and the business is indeed a profitable venture despite the legislature governing the industry.
2. Executive Summary
Allen Smith® Occupational Health Clinic, LLC is a licensed and government approved occupational health service provider that will be located in the heart of New York City, New York – United States of America. We have been able to acquire a standard and well – located corner-piece facility that is highly suitable for the kind of business we want to operate.
Allen Smith® Occupational Health Clinic, LLC is in the Occupational Health and Workplace Safety Services industry to provide healthcare services such as Inpatient care, Outpatient care, anatomical pathology services, diagnostic X-ray services, clinical laboratory services, and provide training, outreach, education and assistance in the form of worksite evaluations, hazard assessments, facility design reviews and compliance audits.
We are well trained and equipped to service the market segments that require the healthcare services we will be offering. We are in the occupational health clinic business to deliver excellent occupational healthcare services to all those who are in various industries and occupations.
We will also ensure that in the line of carrying out our duty, we comply with the laws and health regulations in New York and The United States of America. Our employees are well trained and qualified to handle the wide range of occupational healthcare services.
Allen Smith® Occupational Health Clinic, LLC will operate 24 hours 7 days a week occupational health clinic service. Our occupational health clinic will be opened round the clock to attend to clients (patients). We have a standard medical call center that is manned by trained occupational health workers. Our employees are going to be well trained to operate within the framework of our organization’s corporate culture.
Allen Smith® Occupational Health Clinic, LLC will ensure that all our patients are given first class treatment whenever they visit our clinic. We have a CRM software that will enable us manage a one on one relationship with our customers no matter how large the number of our customer base grows.
Allen Smith® Occupational Health Clinic, LLC is owned and managed by Dr. Allen Smith. Dr. Allen Smith is going to be the Medical Director (Chief Executive Officer) of the clinic. He is a qualified and well-trained Medical Doctor with over 15 years’ experience working as a medical doctor and medical researcher with the United States’ government.
3. Our Products and Services
Allen Smith® Occupational Health Clinic, LLC is in the occupational health clinic business to ensure that our patient/clients are well taken care of and our services will be carried out by highly trained professional doctors, dentist, surgeons, opticians, nurses, nurse’s aides, mental health counselors, chiropractors, medication management counselors, physical therapists and other health and non – health workers, who know what it takes to give our highly esteemed customers (patients) value for their money.
These are the occupational healthcare services that Allen Smith® Occupational Health Clinic, LLC will be offering;
- Inpatient care
- Implementation of best practices
- OSHA compliance and occupational hazard evaluation
- Provide safety and health training, outreach, education and assistance in the form of worksite evaluations, hazard assessments, facility design reviews and compliance audits
- Personal injury case management
4. Our Mission and Vision Statement
Our vision is to become the number one choice when it comes to occupational healthcare service delivery in the whole of New York and also to be amongst the top 10 occupational health clinics in the United States within the next 10 years.
Allen Smith® Occupational Health Clinic, LLC is in business is to establish a first – class occupational health clinic that will take care of both highly placed and lowly placed clients as long as they can afford our services.
We want to become one of the leaders in the Occupational Health and Workplace Safety Services industry in New York, and in The United States of America.
- Our Business Structure
Allen Smith® Occupational Health Clinic, LLC will be built on a solid foundation. From the outset, we have decided to recruit only qualified professionals to man various job positions in our organization. We are quite aware of the rules and regulations governing the industry which is why we decided to recruit only experienced and qualified employees.
We hope to leverage on their expertise to build our brand. When hiring, we will look out for applicants that are not just qualified and experienced, but honest, customer centric and are ready to work to help us build a prosperous business that will benefit all the stakeholders.
As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of five years or more. These are the positions that will be available at Allen Smith® Occupational Health Clinic, LLC;
- Chief Medical Director/Chief Executive Officer
- Doctor/Surgeon/Dentist
- Pharmacist
- Nurses/Nurse’s Aides
- Admin and Human Resources Manager
- Sales and Marketing Executive
- Accountant/Cashier
- Customer Care Executive
- Cleaners
5. Job Roles and Responsibilities
Chief Medical Director/Chief Executive Officer:
- Responsible for providing direction for the business
- Creating, communicating, and implementing the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
- Attend to high profile clients and severe medical cases
- Responsible for fixing prices and signing business deals
- Responsible for recruitment
- Responsible for payment of salaries
- Responsible for signing checks and documents on behalf of the company
- Evaluates the success of the organization
Doctors/Public Health Officer
- Responsible for providing professional medical services to our patients
- Responsible for offering occupational, physical, and speech therapy
- Responsible for handling medical emergencies.
- Carry out OSHA compliance and occupational hazard evaluation
- Provide safety and health training, outreach, education and assistance in the form of worksite evaluations, hazard assessments, facility design reviews and compliance audits
Pharmacist:
- Responsible for processing prescriptions and dispensing medication
- Responsible for ordering, selling and controlling medicines and other stock
- Interfaces with third – party providers (vendors)
- Handle any other duty as assigned by the Medical Director.
Nurses/Nurse’s Aides
- Responsible for managing our patients
- Handles personal injury case management
- Responsible for offering medication management services
- Assist the doctors in treating patients
Sales and Marketing Manager
- Manage external research and coordinate all the internal sources of information to retain the organizations’ best customers and attract new ones
- Model demographic information and analyze the volumes of transactional data generated by customer
- Identifies development opportunities; follows up on development leads and contacts
- Writing winning proposal documents, negotiate fees and rates in line with organizations’ policy
- Responsible for handling business research, market surveys and feasibility studies for clients
- Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
- Create new markets cum businesses for the organization
- Empower and motivates the sales team to meet and surpass agreed targets
Accountant/Cashier:
- Responsible for preparing financial reports, budgets, and financial statements for the organization
- Provides managements with financial analyses, development budgets, and accounting reports
- Responsible for financial forecasting and risks analysis.
- Performs cash management, general ledger accounting, and financial reporting for one or more properties.
- Responsible for developing and managing financial systems and policies
- Responsible for administering payrolls
- Ensuring compliance with taxation legislation
- Handles all financial transactions for Allen Smith® Occupational Health Clinic, LLC
- Serves as internal auditor for Allen Smith® Occupational Health Clinic, LLC.
Client Service Executive
- Welcomes clients and potential clients by greeting them in person or on the telephone; answering or directing inquiries.
- Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
- Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s products and services
- Manages administrative duties assigned by the creative director in an effective and timely manner
- Consistently stays abreast of any new information on the organizations’ products, promotional campaigns etc. to ensure accurate and helpful information is supplied to clients when they make enquiries
Cleaners:
- Responsible for cleaning the occupational health clinic facility at all times
- Ensure that toiletries and supplies don’t run out of stock
- Handle any other duty as assigned by the admin and HR manager.
6. SWOT Analysis
We want our occupational health clinic to be the number one choice for all residents of New York City and other cities in New York. We know that if we are going to achieve the goals that we have set for our business, then we must ensure that we build our business on a solid foundation.
Even though our Chief Medical Director (owner) has a robust experience in occupational health clinic services, public health and medical research, we still went ahead to hire the services of business consultants that are specialized in setting up new businesses to help our organization conduct detailed SWOT analysis and to also provide professional support in helping us structure our business to indeed become a leader in the Occupational Health and Workplace Safety Services industry.
This is the summary of the SWOT analysis that was conducted for Allen Smith® Occupational Health Clinic, LLC;
- Strength:
Our strength lies in the fact that we have a team of well qualified occupational healthcare professionals manning various job positions in our occupational health clinic. As a matter of fact, they are some of the best hands in the whole of New York City.
Our location, the Business model we will be operating on, multiple payment options, well equipped medical call center and our excellent customer service culture will definitely count as a strong strength for us.
- Weakness:
Our perceived weakness lies in the point that we are just starting out and we may not have the required finance to sustain the kind of publicity that we intend giving the business and also the finance needed for the acquiring some of the latest medical and surgical equipment et al.
- Opportunities:
As in the previous five-year period, industry performance will rely heavily on demand from sectors with riskier work environments, such as mining, construction, oil and manufacturing. The complexity of safety regulations and the prohibitive cost of in-house consultants will also continue to drive industry demand, particularly for businesses that specialize in niche markets.
Additionally, new regulations issued by state agencies and the federal Occupational Safety and Health Administration (OSHA) will bolster demand from downstream sectors.
- Threat:
Just like any other business, one of the major threats that we are likely going to face is economic downturn and unfavorable government policies (healthcare reform). Another threat that may likely confront us is the arrival of a new and bigger/well established occupational health clinic in same location where our clinic is located.
7. MARKET ANALYSIS
- Market Trends
The occupational health and workplace safety services industry is indeed a thriving and dynamic industry. With the aid of technology, it is becoming easier to treat, manage and cure some ailments that before now are not easy to handle. No doubt there are many ways of providing occupational healthcare services in this changing era since the place of delivery may be in the patient home, the community, the workplace, or in health facilities.
The occupational health and workplace safety services industry has recently begun consolidating, largely due to the pressures of healthcare reform. The truth is that, the demand for occupational healthcare services has steadily grown over the last five years, as healthcare reform legislation broadened insurance coverage and the plummeting unemployment rate increased disposable income.
As an investor in the occupational health and workplace safety services industry, in order to maintain an advantaged position in this competitive industry, you should source for the most skilled and specialized professionals. One thing about this industry is that labor costs is on the high side. However, occupational health clinics have also faced nurse and physician shortages and have struggled to recruit qualified personnel.
Industry profitability has generally risen over the past five years due to increase in service prices. No doubt the occupational health and workplace safety services industry will continue to grow and become more profitable because the aging baby-boomer generation in United States are expected to drive demand for occupational healthcare services.
8. Our Target Market
Allen Smith® Occupational Health Clinic, LLC is in business to service a wide range of clients in New York City. We will ensure that we target both self – pay customers (self – employed who do not have health insurance cover), and those who have health insurance cover.
The fact that we are going to open our doors to a wide range of customers does not in any way stop us from abiding by the rules and regulations governing the occupational health industry in the United States. Our customers can be categorized into the following;
- Corporate organizations such as banks, insurance companies, manufacturing companies, oil and gas companies, and mining companies et al
- Self – employed business owners
- Health Management Organizations (HMOs)
Our Competitive Advantage
Aside from the competitions that exist amongst various occupational health clinics, they also compete against other healthcare service providers. To be highly competitive in the Occupational Health and Workplace Safety Services industry means that you should be able to deliver consistent quality patient service and should be able to meet the expectations of your patients at all times.
Our occupational health clinic facility is well positioned and visible, we have enough parking space with good security. Our staff are well groomed and all our employees are trained to provide customized customer service.
Our services will be carried out by highly trained professionals (doctors, dentist, surgeons, opticians, nurses, nurse’s aides, chiropractors, medication management counselors, physical therapists and other health and non – health workers) who can give our highly esteemed customers value for their money.
We are going to be one of the few occupational health clinics in the whole of New York that will run a standard medical call center 24 hours a day and 7 days a week. We have enough trained occupational health workers that are ready to run a shift system.
Lastly, all our employees will be well taken care of, and their welfare package will be among the best within our category in the industry. It will enable them to be more than willing to build the business with us and help deliver our set goals and objectives.
9. SALES AND MARKETING STRATEGY
- Sources of Income
Allen Smith® Occupational Health Clinic, LLC will ensure that we do all we can to maximize the business by generating income from every legal means within the scope of our industry. Below are the sources we intend exploring to generate income for Allen Smith® Occupational Health Clinic, LLC;
- Inpatient care
- Implementation of best practices
- OSHA compliance and occupational hazard evaluation
- Provide safety and health training, outreach, education and assistance in the form of worksite evaluations, hazard assessments, facility design reviews and compliance audits
- Personal injury case management
10. Sales Forecast
It is important to state that our sales forecast is based on the data gathered during our feasibility studies, market survey and also some of the assumptions readily available on the field. We have been able to examine the occupational healthcare market and we have analyzed our chances in the industry and we have been able to come up with the following sales forecast.
Below is the sales projection for Allen Smith® Occupational Health Clinic, LLC it is based on the location of our occupational health clinic and of course the wide range of our services and target market;
- First Year (FY1): $100,000 (From Self – Pay Clients / Patients): $250,000 (From Health Insurance Companies)
- Second Year (FY2): $250,000 (From Self – Pay Clients / Patients): $500,000 (From Health Insurance Companies)
- Third Year (FY3): $500,000 (From Self – Pay Clients / Patients): $1,500,000 (From Health Insurance Companies)
N.B: This projection was done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and natural disasters within the period stated above. Please note that the above projection might be lower and at the same time it might be higher.
- Marketing Strategy and Sales Strategy
The marketing and sales strategy of Allen Smith® Occupational Health Clinic, LLC will be based on generating long-term personalized relationships with our clients. In order to achieve that, we will ensure that we offer top notch services at affordable prices.
All our employees will be well trained and equipped to provide excellent and knowledgeable occupational healthcare services and customer service. We know that if we are consistent with offering high quality services, we will increase the number of our customers by more than 25 percent for the first year and then more than 40 percent subsequently.
Before choosing a location for our occupational health clinic and medical practice, we conducted a thorough market survey and feasibility studies in order for us to penetrate the available market and become the preferred choice for residents of New York City.
We hired experts who have good understanding of the occupational health and workplace safety services industry to help us develop marketing strategies that will help us achieve our business goal of winning a larger percentage of the available market in New York.
In summary, Allen Smith® Occupational Health Clinic, LLC Services will adopt the following sales and marketing approach to win customers over;
- Introduce our occupational health clinic by sending introductory letters to business owners and corporate organizations in and around New York City
- Advertise our occupational health clinic and practice in community – based newspapers, local TV and radio stations
- List our occupational health clinic and practice on yellow pages ads (local directories)
- Leverage on the internet to promote our occupational health clinic and practice
- Engage in direct marketing
- Leverage on word of mouth marketing (referrals)
- Enter into business partnership with health management organizations, government agencies and health insurance companies.
- Attend occupational healthcare related exhibitions/expos with the aim of networking and marketing our occupational health clinic business.
11. Publicity and Advertising Strategy
We are in the occupational health clinic business -to become one of the market leaders and also to maximize profits hence we are going to explore all available means to promote our occupational health clinic.
Allen Smith® Occupational Health Clinic, LLC has a long – term plan of opening of occupational health clinics in key cities around New York which is why we will deliberately build our brand to be well accepted in New York City before venturing out. Here are the platforms we intend leveraging on to promote and advertise Allen Smith® Occupational Health Clinic, LLC;
- Place adverts on both print (community – based newspapers and magazines) and electronic media platforms
- Sponsor relevant community health programs
- Leverage on the internet and social media platforms like; Instagram, Facebook, twitter, YouTube, Google + et al to promote our brand
- Install our Billboards in strategic locations all around New York City New York.
- Distribute our fliers and handbills in target areas
- Ensure that all our workers wear our branded shirts and all our vehicles and ambulances are well branded with our company’s logo et al.
12. Our Pricing Strategy
Allen Smith® Occupational Health Clinic, LLC will work towards ensuring that all our services are offered at highly competitive prices compared to what is obtainable in The United States of America.
On the average, occupational healthcare service providers usually leverage on the fact that a good number of their clients do not pay the service charge from their pockets; private insurance companies, Medicare and Medicaid are responsible for the payment. In view of that, it is easier for occupational healthcare service providers to bill their clients based in their discretion.
In some cases occupational healthcare service providers also adopt the hourly billing cum per visit billing method. For example, it is easier and preferable for occupational health clinic and healthcare services providers to bill personal injury case management services by the hour as against a fixed price.
- Payment Options
The payment policy adopted by Allen Smith® Occupational Health Clinic, LLC is all inclusive because we are quite aware that different customers prefer different payment options as it suits them but at the same time, we will ensure that we abide by the financial rules and regulation of the United States of America.
Here are the payment options that Allen Smith® Occupational Health Clinic, LLC will make available to her clients;
- Payment via bank transfer
- Payment with cash
- Payment via credit cards
- Payment via online bank transfer
- Payment via check
- Payment via mobile money transfer
- Payment via bank draft
In view of the above, we have chosen banking platforms that will enable our client make payment for our services without any stress on their part. Our bank account numbers will be made available on our website and promotional materials.
13. Startup Expenditure (Budget)
If you are looking towards starting an occupational health clinic, then you should ensure that you raise enough capital to cover some of the basic expenditure that you are going to incur. The truth is that starting this type of business does not come cheap.
You would need money to secure a standard occupational health clinic facility, acquire medical equipment and supply and money to pay your workforce. Besides it is expensive to acquire a standard well – equipped ambulance. The items listed below are the basics that we would need when starting our occupational health clinic in the United States, although costs might vary slightly;
- The total fee for registering the Business in the United States – $750.
- Legal expenses for obtaining licenses and permits – $1,500.
- Marketing promotion expenses for the grand opening of Allen Smith® Occupational Health Clinic, LLC in the amount of $3,500 and as well as flyer printing (2,000 flyers at $0.04 per copy) for the total amount of – $3,580.
- The cost for hiring Business Consultant – $2,500.
- The cost for computer software (Accounting Software, Payroll Software, CRM Software, Microsoft Office, QuickBooks Pro, drug interaction software, Physician Desk Reference software) – $7,000
- Insurance (general liability, workers’ compensation and property casualty) coverage at a total premium – $3,400.
- The cost for payment of rent for 12 months at $1.76 per square feet in the total amount of – $105,600.
- The cost for clinic remodeling (construction of racks and shelves) – $20,000.
- Other start-up expenses including stationery ($500) and phone and utility deposits – ($2,500).
- Operational cost for the first 3 months (salaries of employees, payments of bills et al) – $500,000
- The cost for Start-up inventory (stocking with a wide range of products) – $150,000
- Storage hardware (bins, rack, shelves,) – $10,720
- The cost for Nurse and Drugs Supplies (Injections, Bandages, Scissors, et al) – $3,000
- The cost for medical equipment – $300,000
- The cost of purchase of ambulance and other vehicles – $100,000
- The cost for the purchase of furniture and gadgets (Computers, Printers, Telephone, TVs, tables and chairs et al) – $4,000.
- The cost of launching a website – $700
- Miscellaneous – $10,000
We would need an estimate of $1.2 million to successfully set up our occupational health clinic business in New York City – New York.
Generating Funds/Startup Capital for Allen Smith® Occupational Health Clinic, LLC
Allen Smith® Occupational Health Clinic, LLC is a private business that will be owned and managed by Dr. Allen Smith. He decided to restrict the sourcing of the startup capital for the business to just three major sources.
- Generate part of the startup capital from personal savings
- Source for soft loans from family members and friends
- Apply for loan from my Bank
N.B: We have been able to generate about $500,000 (Personal savings $300,000 and soft loan from family members $200,000) and we are at the final stages of obtaining a loan facility of $700,000 from our bank. All the papers and documents have been duly signed and submitted, the loan has been approved and any moment from now our account will be credited.
14. Sustainability and Expansion Strategy
The future of a business lies in the number of loyal customers that they have, the capacity and competence of their employees, their investment strategy and the business structure. If all of these factors are missing from a business then it won’t be too long before the business closes shop.
One of our major goals of starting Allen Smith® Occupational Health Clinic, LLC is to build a business that will survive off its own cash flow without the need for injecting finance from external sources once the business is officially running. We know that one of the ways of gaining approval and winning customers over is to offer our occupational healthcare services (treatments) a little bit cheaper than what is obtainable in the market and we are prepared to survive on lower profit margin for a while.
Allen Smith® Occupational Health Clinic, LLC will make sure that the right foundation, structures and processes are put in place to ensure that our staff welfare are well taken of. Our organizations’ corporate culture is designed to drive our business to greater heights and training and retraining of our workforce is at the top burner.
We know that if that is put in place, we will be able to successfully hire and retain the best hands we can get in the industry; they will be more committed to help us build the business of our dreams.
Check List/Milestone
- Business Name Availability Check: Completed
- Business Registration: Completed
- Opening of Corporate Bank Accounts: Completed
- Securing Point of Sales (POS) Machines: Completed
- Opening Mobile Money Accounts: Completed
- Opening Online Payment Platforms: Completed
- Application and Obtaining Tax Payer’s ID: In Progress
- Application for business license and permit: Completed
- Purchase of Insurance for the Business: Completed
- Leasing of facility and remodeling the occupational healthcare facility: In Progress
- Conducting Feasibility Studies: Completed
- Generating capital from family members: Completed
- Applications for loan from the bank: In Progress
- Writing of Business Plan: Completed
- Drafting of Employee’s Handbook: Completed
- Drafting of Contract Documents and other relevant Legal Documents: In Progress
- Design of The Company’s Logo: Completed
- Printing of Promotional Materials: In Progress
- Recruitment of employees: In Progress
- Purchase of Medical Equipment and Ambulances et al: In Progress
- Purchase of the needed furniture, racks, shelves, computers, electronic appliances, office appliances and CCTV: In progress
- Creating Official Website for the Company: In Progress
- Creating Awareness for the business both online and around the community: In Progress
- Health and Safety and Fire Safety Arrangement (License): Secured
- Compilation of our list of products that will be available in our pharmacy store: Completed
- Establishing business relationship with Private medical insurance companies, Medicare and Medicaid, vendors (wholesale pharmaceutical companies): In Progress.