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5 Best Places Hotels Get Their Mattresses from

Are you wondering where hotels get their mattresses from? If YES, here 5 best places hotels get their mattresses from.

Note that no matter how enticing and luxurious a hotel or inn is, the most vital product it can offer to its customers is a comfortable bed. Owing to that, choosing and steadily replacing mattresses is a very crucial aspect of hospitality management.

We all acknowledge from our own sleeping experiences that good mattresses make sleeping easier, although they tend to become less comfortable as time goes by.

Have it in mind that there is a huge difference between a mattress that’s two months old and one that’s two years old, although you might not comprehend the difference as you sleep on the mattress every night. But hotel guests will notice an uncomfortable mattress right away.

And aside from comfort, sourcing good mattresses and also replacing them when necessary is a matter of cleanliness and safety, especially since unchanged bedding can become a breeding ground for germs, as well as pests such as bed bugs and dust mites.

There are numerous types of mattresses used by 5-star hotels to make their beds feel extra comfortable to guests. However, while most luxury hotels use pillow-top mattresses to ensure the comfort of every guest, some also note that guests love memory foam or innerspring mattresses with medium firmness.

Each mattress type comes with its unique benefits and hotels are always eager to find a common ground for their guests.

Note that you can visit mattress manufacturers or suppliers near you to help you in choosing the ideal mattress for your guests based on their varied preferences. You can also couple it up with a cushy duvet set, sheets, and many pillows to get that wonderful and unique hotel bed vibe.

Where Do Hotels Get Their Mattresses?

Have it in mind that good hotel mattresses can be found through manufacturer websites, department stores, house wares stores, and hotel chains. However, hotels source their supplies differently, mainly owing to price, minimum order volume, and many other factors. Nonetheless, here are places hotels get their mattresses.

  1. Wholesale Mattress Programs

In the United States, a good number of hotels buy mattresses in mass directly from manufacturers. The best mattress manufacturers offer different wholesale partnerships with hotels and other hospitality businesses, each with its own unique prices, services, and requirements.

By ordering in bulk, hotels get discounts based on their order volume, with larger orders equalling bigger discounts. Have it in mind that both hotels and companies benefit from wholesale programs because hotels can acquire lots of products at a low price, cutting down on cost, while the wholesale labels get lots of business.

  1. Self Manufacture

Note that some hotels, especially hotels chains, make their own line of Mattresses. The Hilton has a luxury mattress so well known that it has its own name and website. The Four Seasons mattress features three levels of firmness and temperature regulation technology to offer travelers comfort and good sleep after a long day out and about.

This luxury hotel mattress also features pocketed coil motion separation and Gel touch Foam to make sure that visitors leave feeling refreshed and supported.

The Marriott hotel chain bed is popularly called the Marriott Bed. Guests tend to love this bed due to the memory foam they use doesn’t leave you with a “sinking” feeling that some other hotel mattresses sometimes exhibit, especially when using a traditional spring mattress.

  1. Distributors

There are plenty of distributors of mattresses in the United States. These businesses market their services to hotels and offer a host of various sizes and styles of mattresses.

Top hotel mattress distributors in the United States supply mattresses with features that include alternating or static pressure mode, LED and audible alarm when air pressure falls, vibration-isolating, cell-on-cell design, adjustable bed straps to prevent the mattress from moving, emergency air release valve, carry handles on the side and a non-slip bottom.

  1. Dropshippers

This is more or less an order fulfillment sales method, and this entails that companies supply stock to hotels as they receive orders.

After a product is sold, they transfer the order to a third-party supplier to complete. Have it in mind that the third-party supplier often ships the products directly to the hotel, so companies never come in contact with their products. Note that using this method, hotels don’t need warehouses or to buy large quantities of products at a time.

This method is quite cheaper than manufacturing and producing unique products, but it also isn’t as cost-effective as wholesale distribution and brands cannot perform quality control when they never see their products in person.

  1. Online

Just like it was stated above, some of the fanciest hotels get specifically made beds and mattresses online. Indeed, shopping online can offer great convenience for hotels, but it also comes with certain disadvantages.

Have it in mind that even the biggest and best shipping companies and online retailers have their worst days, so there’s no way to be assured that orders will arrive on time. Additionally, things tend to get lost, detoured, damaged, or delivered to the wrong address more often than you can imagine.


According to experts, the best way for hotels to source mattresses is by leveraging wholesale mattress programs. Note that this method isn’t just for resellers and hotels, even smaller businesses and rental homeowners can leverage wholesale prices since they are always cheaper than buying individual units.

Have it in mind that signing up for wholesale mattress programs isn’t only worth it for the discounted rates, but some wholesalers also offer support, advertising, and coaching to their partners to help them succeed.